Oracle Utilities Analytics: Customer Care and Billing

This course will take you through a high level look at the structure and functionality of Oracle Utilities Customer Care and Billing Analytics, which is being used by many Utilities to analyze Customer, billing and meter data management. Its intent is to provide students with a solid foundation in the benefits, metrics used, and analytic workflows used within the business intelligence system.

On successful Completion of this course you will be able to:

Understand and describe the components of the Oracle Business Intelligence for Utilities (OUA) application
Describe the basic architecture of OUA applications
List sample metrics and benefits associated with each analytics application within the OUA product family
Understand Oracle Utilities Analytics
Understand Oracle Utilities Analytics Products
Understand Architecture
Understand Oracle Utilities Customer Care and Billing (CC&B)
Understand Schema for Customer Care and Billing
Understand Oracle Utilities Analytics Dashboards
Understand Dashboard Catalogs
Understand Oracle Business Intelligence Repository
Understand Physical Layer
Understand Business Model and Mapping Layer
Understand Presentation Layer
Understand Dimensions and Attributes
Understand Data Warehouse Facts
Understand Metrics
Describe Pre-defined Reports
Modify Reports

Course Requirements
Prerequisites	Not applicable for this offering.
Target Audience
Audience	Architect End-Users Project Manager Configuration Consultant Functional Implementer Team Leader Implementation Consultant