Privacy Policy

Privacy @ Weblearning

Weblearning General Privacy Policy

1. INTRODUCTION

This General Weblearning Privacy Policy (also referred to as the ‘Privacy Policy’) provides information on the collection, use, and sharing (collectively referred to ‘processing’ or ‘process’) as of personal information by Weblearning Publishing and its affiliates (“Weblearning”, “we” or “us”) in connection with your use of Weblearning websites, mobile applications, and social media pages that link to this Privacy Policy, your interactions with Weblearning during in-person meetings at Weblearning facilities or at Weblearning events, and in the context of other online or offline sales and marketing activities. This Privacy Policy also explains the privacy rights you have in relation to these processing activities.

This Privacy Policy was last updated on July 27, 2023. However, the Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example via a pop-up notice or statement of changes on our website). See the previous version of this Privacy Policy.

As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events. Personal information is also referred to as ‘information about you.’

2. SCOPE

This Privacy Policy applies to the processing of personal information by Weblearning of:

visitors and users of the various Weblearning sites, including our websites on oracle.com, computer or mobile software applications and our social media pages that link to this Privacy Policy (collectively referred to as the sites); attendees of Weblearning events, such as Weblearning OpenWorld, or Weblearning-sponsored events;

customers and prospective customers and their representatives; subscribers to Weblearning Magazine and Weblearning Profit Magazine; and suppliers and business partners and their representatives.

When interacting with our websites, you also have the ability to link or connect with non-Weblearning websites, services, social networks, applications or other features. Enabling these features will lead to other parties than Weblearning processing information about you. Weblearning does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.

3. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

Weblearning Corporation and its affiliated entities are responsible for processing your personal information described in this Privacy Policy. See the list of Weblearning entities. Please select a region and country to view the registered address and contact details of the Weblearning entity or entities located in each country.

4. WHICH CATEGORIES AND SPECIFIC PIECES OF PERSONAL INFORMATION DO WE PROCESS AND FROM WHICH SOURCES?

Weblearning can process information about you collected both offline and online.

Offline information about you originates from our interactions with you during in-person meetings or at Weblearning events, conferences, workshops or gatherings;

Online information about you originates from your activities on our sites, for example, in relation with your Weblearning accounts, (pre-)sales inquiries or subscription to our magazines, or from your interactions with Weblearning via electronic communication tools such as email or telephone. Information about you may also be provided by third party sources, such as data aggregators who may not have a relationship with you.

Online information about you may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on our sites or sites of third parties. For more information on cookies and similar technologies, please see Section 11 below.

Specific pieces of information about you that Weblearning may be collect and process includes:

name and physical address, email addresses, and telephone numbers;

demographic attributes, when tied to personal information that identifies you;

photographs and testimonials;

transactional data, including products and services ordered, financial details and payment methods;

company data such as the name, size and location of the company you work for and your role within the company;

data from surveys and publicly available information, such as social media posts;

call recording and chat transcript data from Sales and customer support calls and live chat sessions;

unique IDs such as your mobile device identifier or cookie ID on your browser;

IP address and information that may be derived from IP address, such as geographic location;

information about a device you use, such as browser, device type, operating system, the presence or use of "apps", screen resolution, and the preferred language;

behavioral data of the internet connected computer or device you use when interacting with the sites, such as advertisements clicked or viewed, sites and content areas, date and time of activities or the web search used to locate and navigate to a site; and

CEO name linked to the CEO’s company information and activities (for certain Weblearning services relating to public company information and activity).

Please note that Weblearning does not control the content that you may post to Weblearning Communities forums or social networks; in some cases, such content may be publicly available on the Internet. You should carefully consider whether you wish to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.

5. WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use personal information for the following purposes:

to communicate and respond to your requests and inquiries to Weblearning;

to deliver functionality on our sites and for their technical and functional management;

to engage in transactions with customers, suppliers and business partners and to process orders for Weblearning products and services;

to analyze, develop, improve and optimize the use, function and performance of our sites and products and services;

to manage the security of our sites, networks and systems; and

to comply with applicable laws and regulations and to operate our business.

We may use personal information for the following commercial purposes:

to administer subscriptions of Weblearning magazine and Profit magazine; and

to administer subscriptions of Weblearning magazine and Profit to market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company’s interests.

We may also use the names of company CEOs to provide select services to Weblearning customers which may include publicly-available information regarding names of company CEOs.

These purposes are described below in further detail.

To communicate and respond to your requests and inquiries to Weblearning

If you get in touch with us (such as by submitting contact forms on our sites, attending Weblearning events or other occasions, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.

To engage in transactions with customers, suppliers and business partners and to process purchases of our products and services

If you place an order for our products and services, or if you provide services to Weblearning, our employees, customers or partners as a supplier or business partner, Weblearning processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services (e.g., by contacting you to activate your Cloud services credits). If you download products or services from our sites, Weblearning uses information about you to confirm certain information about your order (for example, that you did not experience problems in the download process).

To analyze, develop, improve and optimize the use, function and performance of our sites and products and services

We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, including for quality assurance and training purposes, as well as for marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, Weblearning may process personal information when moderating these activities.

To manage the security of our sites, networks and systems

We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.

To comply with applicable laws and regulations and to operate our business

In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.

To administer subscriptions of Weblearning magazine and Profit magazine

If you subscribe to our magazines (such as “Weblearning” or “SkillsBuild”), we process information about you to administer your subscription to our magazines (including the renewal process).

To market our products and services or related products and services and to tailor marketing and sales activities

Weblearning may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions (including via newsletters). Weblearning may also use personal information to advertise Weblearning's products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions). We do our best to tailor your website visit, marketing experience and our communications to your expressed interests. This happens, for example, if you sign up for an Weblearning community or program like the Weblearning Partner Network or Weblearning Technology Network.

If you attend an event, Weblearning may process information about you gathered in relation to the event and can share information about your attendance with your company. Weblearning may also permit designated event partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.

We may also process your personal information to post testimonials on our sites, but will first obtain your consent to use your name and testimonial.

To provide select services to Weblearning customers which may include publicly-available information regarding names of company CEOs

For some services, we may collect the publicly-available names of CEOs of companies to better understand the status of these companies and help inform our services which relate to providing customers information about other companies.